COAM disputes resolved by Georgia's trusted arbitrators.
Henning Mediation & Arbitration is an approved arbitration administrator for the Georgia Lottery Corporation. When the GLC refers a COAM licensee dispute to arbitration, we administer the case from demand to award.
Received a GLC Arbitration Referral? You have 14 days from the date on the referral to submit your Demand for Arbitration and pay the filing fee.
GLC-mandated dispute resolution for Georgia licensees
In 2013, the Georgia Lottery Corporation (GLC) assumed regulatory authority over all Class A and Class B Coin Operated Amusement Machines (COAMs) in Georgia under HB 487. Under OCGA § 50-27-102(d), disputes between COAM licensees, including revenue sharing disagreements, contract disputes, and claims between master licensees and location licensees, must be submitted to arbitration before a GLC-approved arbitration service.
Henning Mediation & Arbitration is an approved COAM arbitration administrator for the GLC. Our experienced arbitrators have deep familiarity with the COAM statutory framework and the commercial realities of the amusement machine industry in Georgia.
The process is initiated through the GLC, which issues an Arbitration Referral form. The claimant then files a Demand for Arbitration with Henning within 14 days. Backed by more than 30 years of ADR experience, Henning provides professional case administration and guidance throughout the process, handling all scheduling, communications, and procedural logistics from that point forward so parties and counsel can focus on the merits of the dispute.
From GLC referral to arbitration hearing
Once the GLC refers your dispute to arbitration, the process moves quickly. The 14-day filing deadline is strict; contact our office as soon as you receive your referral.
When you're ready, and our COAM Administrator will take it from there.
- Receive GLC Arbitration Referral
The Georgia Lottery Corporation issues an Arbitration Referral form to the disputing parties. This starts the 14-day clock for the claimant to file a Demand for Arbitration.
Issued by the GLC - Submit Your Demand & Fee
Within 14 days, the claimant must submit the completed Demand for Arbitration form to Henning, pay the arbitration administration fee, and serve the completed Demand on the opposing party with proof of service sent to Henning.
14-day deadline from referral - Case Administration Begins
Our COAM Arbitration Administrator contacts all parties to begin case administration: selecting an arbitrator, scheduling the hearing, and establishing a case management schedule.
- Hearing & Award
The arbitrator hears arguments and evidence from both sides, then issues a written award. Hearings may be conducted in person at our Atlanta facility or via Zoom, per agreement of the parties.
Binding arbitration award
Experienced, efficient, industry-familiar
Deep commercial experience
Henning's panel includes experienced attorneys and former judges with backgrounds in commercial litigation, contract disputes, and business law. COAM cases involve nuanced statutory and contractual issues; our arbitrators are prepared for them.
Formal, but streamlined
Arbitration hearings are less formal than court trials but follow an orderly process. Both parties present evidence and arguments. Legal counsel is permitted and common. Hearings are typically completed in one session.
Written & binding
The arbitrator issues a written award following the hearing. COAM arbitration awards are binding on the parties. Awards may be confirmed as a judgment in superior court and are enforceable under Georgia law.
Common questions about COAM arbitration
Ready to file your
Demand for Arbitration?
Complete our online form and our COAM Arbitration Administrator will contact all parties to begin the case administration process.
Henning Mediation & Arbitration Service · 3350 Riverwood Pkwy, Ste 75, Atlanta GA 30339